Our client at the Georgia O’Keeffe Museum was in the process of redesigning their collections website and consulted our team to assess the usability of the desktop version of the Georgia O’Keeffe Museum Collections website. The goal was to identify key concerns that may bring confusion to its users so they could incorporate it into the redevelopment. Our team has conducted eight, remote, Moderated User Tests (MUT) using a series of six tasks to complete by navigating the website. The tests we conducted have provided insights into the various usability problems that were encountered. Six tasks were developed by our team to test general navigation and information accessibility of the collections website. We synthesized the results from our moderated user tests and developed recommendations to solve the five most severe problems out of 17 total usability issues. We provided a mock up of the proposed solutions and a description of how the solution will provide an improved experience for the user.

My case study for this project was featured on the Pratt Center for Digital Experiences website.